2020 Restart > TPW Updates ✔
- Thread starter C8Jake
- Start date
Just wondering if anyone has gotten any updates from their dealer or are they calling the concierge on their own. I’m guessing most of the sales people are not in the office so may not be getting updates. Except for Morgan. 
I haven’t called yet to see where I am from my original May 4 date.
I haven’t called yet to see where I am from my original May 4 date.
I should hope the dealers will at least touch base now with their customers. It's the human thing to do. lol
Just wondering if anyone has gotten any updates from their dealer or are they calling the concierge on their own. I’m guessing most of the sales people are not in the office so may not be getting updates. Except for Morgan.
I haven’t called yet to see where I am from my original May 4 date.
So I did the online chat update last night. I was also originally May 4th then I went to July 16 then last night now told June 22. So we shall see.
I don't think the dealers know the TPW I went to live chat to get the updates as they work for GM and your dealer doesn'tJust wondering if anyone has gotten any updates from their dealer or are they calling the concierge on their own. I’m guessing most of the sales people are not in the office so may not be getting updates. Except for Morgan.
I haven’t called yet to see where I am from my original May 4 date.
You're correct. From what I know was told the dealers can only see the event status codes now and not TPWs.
They know the TPW's at all times. Eric told us this. I'd have to find his original message about it
Question about what a dealer can see in Workbench
@EJChevy Hey Eric, Hope all is well with you. I'm trying to figure out what kind of information a dealer can give from Workbench and at what level. If you would be so kind as to answer some questions. When can a dealer see a vin on an order? Can a dealer tell what status code an order is at...
canadiancorvetteforums.com
The dealership can see what event # the order is at, at all times.
The dealership can see the TPW when one is assigned.
The TPW is really up in the air right now. Usually, it's available at Event 3000, like you said, but with the giant mess going on, even if you have a TPW now, it is subject to change at any time.
I emailed my dealer to see if he has any updated info on my TPW or event code he can share with me.
Thanks C8Liz, good Intel on the Order Management 800 number. Just got off the line. I was advised my HTC is July 13 TPW.
What was it originally?
Its moved around so much, that I have very little faith from GM chat. This time I called order Management. My TPW before C19 was April 13.
When I call it asks for a 5 digit dealer code???
yes just ask your dealer for it not confidential
I just called too. I was told July 20. Original was April 6th. This irritates me. They should build my car in the period is was scheduled before shut down. So they should build it two weeks after they start up. She did say that it will most likely change and to check back. She was not aware of the announcement today. She said they got an internal email that says they will be starting up soon and were planning to begin first with trucks and vans and corvettes was third. But again she said that can change in a moment too. Still too soon for any accurate info I believe.
LOL, I forgot. The dealer number is on my purchase agreement.
Hmmm not valid. Hope they didn't go out of business! lol
Chatted with Bonnie and my old TPW of May 18th is now August 24th! lol I sure hope they move that up later.